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Phony Facebook Groups

by Taylor Trussell, Stein |Friday, December 19th, 2008

Brad Ward at Squared Peg has discovered what appears to be an effort by College Prowler to co-opt Facebook groups for stealth marketing campaigns. This is all still sketchy, but the evidence is pointing to interns for College Prowler joining Class of XXXX Facebook groups and gaining admin rights.

What the implications of this are isn’t clear, but if you have an unauthorized Class of XXXX group on Facebook (and, of course, you do), it’s worth checking out Ward’s list of suspicious names and paying attention to this.

UPDATE: The president of College Prowler has taken responsibility (this comment was posted to Squared Peg):

Yes, College Prowler has been directly or indirectly involved with the creation of multiple Class of 2013 groups. The original purpose was to use these groups as a way to inform students that they can access a free guide about their new college on our site. No employee or anyone else associated with College Prowler has used these groups to send out messages or wall posts.

Until about an hour ago, I was unaware that College Prowler was working with another company that may have been using fake aliases to create to these groups. The groups that College Prowler was responsible for creating were set up with real accounts. Here are the names that are associated with College Prowler, and they will all be removed immediately from the Class of 2013 groups(all other names are not controlled by College Prowler):
• Mark Tressler
• Ron Tressler
• Brenna Young
• Lisa Young
• Lauren Plavchek
• Jessica Lash

From a big picture perspective, having a marketing strategy using social networking sites (like Facebook) is something that is necessary to be effective in our business. We do pride ourselves on being forward thinking and aggressive. In this instance, in its current form, we have crossed the line and to reiterate, we will be removing our administrator privileges from all of these 2013 groups immediately.

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Marketing to Millenials

by Taylor Trussell, Stein |Wednesday, November 12th, 2008

Ypulse just wrapped up another Youth Marketing Mashup, and here are some of the highlights:

Youth consume local news online, too.

They want news that impacts them, which is why I think more young people tune in or search for local stories. Sites other than MySpace and Facebook mentioned by our panel as favorites were: Colbert Nation, College Board, New York Times, CNN, MSN, Veoh, Hulu, Twitter, Wired, Reddit, Digg, Delicious, Lifehacker and Gizmodo. The college students were much more like “early adopters” in their tastes than the high school students (some big socio-economic differences as well).

There are still “Tech Nots”
With all of our talk about Totally Wired youth, we forget that there are some teens who choose to not participate or unplug. We had one of these high school students on our panel. She barely used the internet for anything outside of school work. She also was one of the teens who spent the most time reading books for pleasure. She’s not on MySpace or Facebook and did not text. We also had another high school student who did not own a cell phone. I wasn’t sure if that was her preference or for financial reasons. My guess was the latter.

Communication Tools Are About Efficiency
Youth are in developmental phase in their lives where socializing with peers is what’s most important. They are also incredibly busy. When I asked the young people on our panel how they stay in touch with each other, what I heard were the usual response (IM, textbook, Facebook and some email, mostly to communicate with adults), but I also heard the repeated need to blast or communicate with “all my friends at once.” Phones are still being primarily used for voice and text, though some of these teens text more than talk (200+ text messages a day). That said, two of our college students had iPhones with data plans and one student had a music phone. As PDAs become more widespread among youth and if the price of data plans drops, I think we’ll see more young people surfing, gaming and even watching video via phone.

[...]

HBO a hit…with youth?
When I asked how they watch TV – some still watched the old fashioned way, but I also heard HBO on demand, YouTube, Colbert Nation, SNL videos (online), and “Lost” on ABC.com.

[...]

Still downloading…
Most of our panel downloads free music or movies from sites like Bit Torrent and Limewire, except for one of the college students who was busted by the RIAA (ouch). The other college students download from home (not school) for that very reason.

Ypulse is a great resource for teen and tween culture. For more highlights on their mashup, click here.

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Entering the Twitter-verse

by Jenny Brower, Stein |Tuesday, October 21st, 2008

I started using Twitter a few months ago as a self-imposed research assignment, to try to get a handle on what someone would really get out of it. When I first heard folks talking about it, it sounded like a great tool if you were out and about a lot, trying to meet up with friends, letting friends know where you are and where you’re planning to go. But for those of us who don’t have many evening outings anymore (bar-hopping is quite a thing of the past for me, with 10 month old twins now the focus of my nights), it didn’t seem like something useful.

I confess, my view of Twitter was rather short sighted. Since joining, I’ve discovered that Twitter IS another way to remain connected, but not necessarily with just your friends and people you already know. Your list of who you are following and who’s following you seems to grow organically, as it does with other social media. But if it’s a dialogue, it’s a different kind of dialogue. It’s really an information exchange – real-time postings from an event you’re attending, news items, humorous observations, or just how you happen to be feeling at that moment or what mundane task you might be engaged in. It’s a wonderful mix of all of these things, and as you “follow” someone on Twitter, an image of them begins to take shape, pieced together from the many comments they’ve made and information they’ve shared. It’s pretty cool.

Now that I’ve become more familiar with how Twitter works, I’ve started reading up on how it applies to secondary and higher ed. In August, the blog .eduGuru offered up a smart take on how the higher education community should approach using Twitter. In her post, Karlyn Morissette, Web Producer for Dartmouth, suggested that rather than looking at how other schools might be using Twitter, instead look at how other industries are using it to communicate with their audiences. She references organizations running the gamut from Home Depot to NASA to the American Cancer Society. After you study how other varied industries are using Twitter, it’s pretty easy to begin seeing how it might be utilized by secondary and higher ed.  Athletics updates. Campus visit events. Application deadlines. Performance announcements. Alumni events. Links to audio or video of important lectures. Links to news items featuring your institution (think media momentum as mentioned in my last post). Appropriate audiences? Current students, prospective students, parents, alumni… anyone with a vested interest in learning about what’s going on at your institution.

With the number of Twitter apps exploding, and the number of individuals and organizations participating in the Twitter-verse growing by the minute, it looks like Twitter is here to stay, at least for a while. If you haven’t jumped in already, it’s time. If you already tweet, add Stein to your list.

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Amherst Wired: Technology Stats for the Class of 2012

by Terry Hamrick, Stein |Friday, October 17th, 2008

Peter Schilling, Amherst College’s director of information technology, put together the numbers on the use of technology by this year’s incoming class of 438 students. Here are some of the stats:

  • Percentage of first-year applicants who applied online in 2003: 33%
  • Percentage of applicants who did last year: 89%
  • By the end of August 2008 the total number of members and posts at the Amherst College Class of 2012 Facebook group: 432 members and 3,225 posts
  • Students in the class of 2012 who registered computers, IPhones, game consoles, etc. on the campus networks: 370 students registered 443 devices.
  • Number of students in the class of 2012 who brought desktop computers to campus: 14
  • Number that brought iPhones/iTouches: 93
  • Likelihood that a student with an iPhone/iTouch is in the class of 2012: approximately 1 in 2
  • Total number of students on campus this year that have landline phone service: 5

Schilling wanted “to tell the story of the changes occurring here and now in the life of the College.” I’m sure a similar story is being repeated at colleges and universities across the country.

More: IT Index

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A Research Resource

by Taylor Trussell, Stein |Thursday, October 16th, 2008

Thinking about conducting research?

Sam Ladner has been discussing the differences between qualitative and quantitative research on her blog, Design Research, and has added a nice, succinct post that gets at the fundamental benefits of qualitative research, viz. that it’s empathetic–the researcher identifies with the user’s experience more fully and can therefore understand what the user is thinking.

Sam is talking specifically about research for technology designers, but everything she says is equally applicable and critical for a process as fraught with emotion and uncertainty as choosing a school.

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Reflections on NACAC by Ross Lenhart

by Jenny Brower, Stein |Tuesday, October 14th, 2008

Our dear friend and colleague, Ross Lenhart, recently shared some of his thoughts and reflections on attending NACAC throughout his (to date) 42 year career in the NACAC conference blog. If you have a few moments, it’s definitely worth the read. The vignettes he shares really capture why we all do what we do and what makes it so special. With 42 years of stories to share, I’m certain he could fill up a book. Maybe that’s next on his “to do” list after he enjoys having a bit more free time!

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