The Web? We’re Still Talking About That?
by Taylor Trussell, Stein | February 3rd, 2009Laurent Haug recalls Clay Shirky’s interview with CJR back in December where he gave a cogent response to the criticisms of the Web’s effects on culture and attention span. Haug cites one passage that didn’t jump out at me at the time but that is worth keeping in mind:
[I]t’s not just when a tool comes along that change happens. It’s really when it becomes ubiquitous and even boring. And what’s happened now is that the Web has gotten boring for a whole generation of teens and twenty-somethings. And so, because they can take it for granted, they’re using this platform to add interactivity around regular media consumption.
Haug has himself raised the issue of the boringness of the Web previously. Both are useful reminders that digital technology and interactivity are just part of the furniture for prospective students.
And since Haug sent me back to reread Shirky’s interview, I’ll share Shirky’s take on why information overload is a generational phenomenon:
[Y]ou know, you never hear twenty-year-olds talking about information overload because they understand the filters they’re given. You only hear, you know, forty- and fifty-year-olds taking about it, sixty-year-olds talking about because we grew up in the world of card catalogs and TV Guide. And now, all the filters we’re used to are broken and we’d like to blame it on the environment instead of admitting that we’re just, you know, we just don’t understand what’s going on.
…
I mean, the thing that people say about young people is just that they understand the technology so well. Well, I teach in a graduate program, I see twenty-five-year-olds all the time. They actually don’t understand the technology particularly well. I think I understand quite a lot of it quite a bit better than they do, which is the reason why I’m teaching there and they’re students. The advantage they have over me is that they don’t have to unlearn anything. They don’t have to unlearn the idea that a card catalog is a helpful thing to have. That you need a librarian to find things. That you have to figure out where you’re looking before you what you’re looking for. None of those things are true anymore. And so one of the problems that old people like me suffer from is just we know too many solutions for problems that no longer exist. And it kind of freaks us out to realize that all the things we mastered don’t really add up to much value anymore.
It’s not so much that young people are smart and old people are scared. It’s that young people don’t have to unlearn all the stuff that old people do have to unlearn if we want to understand this world. And unlearning is just about the least fun activity in the world. So, you know, it’s easy to understand why people don’t want to sign up for it. But it’s also kind of pathetic that the people going around talking about information overload don’t stop to factor in the idea that if the twenty-year-olds aren’t complaining about information overload, it probably isn’t the problem we think it is.







February 11th, 2009 at 2:29 pm
There’s nothing easier than knocking holes in someone else’s argument, but really, Shirky, it’s not a problem if you aren’t complaining about it? Not complaining could just mean you don’t know it’s a problem. And another thing — I don’t think that having to “unlearn” something is a disadvantage. There’s an advantage called wisdom, or perspective, or knowledge. Studies have told us that older web users are better users — better at finding useful, valid information. I believe that young users of the technology need help in developing appropriate filters.