What’s a browser? a lesson in listening over assuming
by Terry Hamrick, Stein | July 31st, 2009A little on-the-street interview action from Google is a nice reminder of why it’s important not to make assumptions about what your users and customers know or don’t know.
August 27th, 2009 at 4:10 pm
So the video never even explained what a browser is and what a search engine is. . . so, what is it? Seems sort of pointless to point out how ignorant people are and then not resolve the problem.